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About Us

Our Goals

Our Goals - we welcome your feedback 

We always welcome feedback from our visitors, whether it be via an email, letter or through the Trip Advisor website.

We appreciate constructive feedback as to how we might improve your experience as a visitor to the Museum. More specifically, the Museum is currently reviewing and revising its Forward Plan and we especially welcome your feedback on our goals outlined below:


Goal 1: To establish a sustainable future for the Museum

Goal 2: To continuously review and update the Museum infrastructure

Goal 3: To establish a consistent Museum focus to communications, induction and training

Goal 4: To meet and maintain professional standards to deliver a sustainable Museum


Further information about the Forward Plan Goals can be found here

STEAM is committed to a continuous improvement in environmental practice. Please see our environmental policy here

If you would like to let us have your views on your experience with us, please contact us at:


STEAM - Museum of the Great Western Railway

Fire Fly Avenue






Please mark your correspondence "Museum Goals Visitor Feedback".

Thank you.