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Historical Enquiries

Enquiry Service

Using the wealth of material that we hold in the Collection we are able to assist with historical enquires and research.

The process for making a historical enquiry is as follows;
1. Please complete the Research and Enquiry Form with as much information relating to your enquiry as possible.  You can download it as a PDF below.

2. There is a flat fee of £25 per enquiry.  This is payable by either cheque or by filling in your card details on the Research and Enquiry form.  Enquiries received without correct payment will not be processed.

3. Please send your completed form and payment to:
Enquiry Service
STEAM – Museum of the GWR
Fire Fly Avenue

Terms and Conditions of the Research and Enquiry Service
· All enquiries are subject to the £25 fee irrespective of whether or not research is fruitful.  For your fee we will do our best to answer your enquiry as thoroughly as possible.  This will include where relevant, up to 6 A4 or 3 A3 black and white photocopies, details of sources consulted and suggestions for further research.
· We will only undertake enquiries that we feel we can help with.  You will be informed if we cannot assist you in any way.
· Enquiries that require extensive research amounting to more than 1 hour of staff time will be subject to an additional charge.  You will be advised of this prior to further research taking place.
· The demand for the Enquiry Service is very high and all enquiries will be dealt with in the order that they are received.  We aim to answer all queries within 28 days.

You are also welcome to make an appointment to carry out your own research in the Library.  Please click here for more information.

If your enquiry relates to obtaining a copy of a photographic image from the archives please click here for more information.

STEAM - Museum of the
Great Western Railway

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